Legal
Terms of Service
Please read these Terms carefully before using the Nemasoft platform. By accessing our Services, you agree to be bound by this Agreement.
Last updated: 1 March 2026 · Version 1.2
Risk Warning
Trading financial instruments carries a high level of risk and may not be suitable for all investors. You may lose all of the money you invest. Only trade with money you can afford to lose.
1. Introduction and Agreement
These Terms of Service ("Terms"), together with our Risk Disclosure, Privacy Policy, Cookie Policy, and any other policies referenced herein (collectively, the "Agreement"), govern your access to and use of the Nemasoft trading platform, website, mobile applications, and all related services (collectively, the "Services") provided by Nemasoft Ltd ("Nemasoft", "we", "us", or "our"). By registering for an account, accessing the platform, or using any of our Services, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree, you must not use our Services. We reserve the right to amend these Terms at any time. Continued use of the Services following notification of changes constitutes your acceptance of the revised Terms.
2. Eligibility
To use our Services, you must: • Be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher); • Have the legal capacity to enter into a binding contract; • Not be a resident of, or located in, any jurisdiction where the provision of our Services is prohibited or restricted by applicable law; • Not be subject to any sanctions administered by the United Nations, European Union, United Kingdom, or United States government; • Provide accurate, current, and complete information during registration and maintain the accuracy of such information. We reserve the right to refuse service, close accounts, or restrict access to any person at our sole discretion, including where we have reason to believe eligibility requirements are not met.
3. Account Registration and Security
You are required to complete our registration process and pass identity verification (KYC) before accessing full platform functionality. You agree to: • Provide truthful, accurate, and complete information during registration; • Keep your login credentials strictly confidential and not share them with any third party; • Notify us immediately at security@nemasoft.org if you suspect unauthorised access to your account; • Accept full responsibility for all activity conducted through your account, whether authorised by you or not. We may, at our discretion, require additional verification at any time. Failure to provide requested documentation may result in account suspension or termination.
4. Our Services
Nemasoft provides an online trading platform enabling clients to trade financial instruments including, but not limited to, foreign exchange (forex), contracts for difference (CFDs), cryptocurrencies, commodities, and synthetic/derived indices. We act as the counterparty to your trades. We may execute your orders as principal, meaning we are your sole execution venue. We have a general duty to conduct our business with you honestly, fairly, and professionally and to act in your best interests when opening and closing trades. Nothing on our platform constitutes financial advice, investment advice, or a recommendation to buy or sell any financial instrument. All trading decisions are made solely by you.
5. Risk Disclosure
Trading financial instruments involves a high level of risk and may not be suitable for all investors. You may lose all of the money you invest. You should not trade or invest money that you cannot afford to lose. Specific risks include, but are not limited to: • Market risk: Prices can move rapidly and unpredictably due to economic events, geopolitical developments, or market sentiment. • Leverage risk: Trading on margin amplifies both potential gains and potential losses. A small adverse price movement can result in losses exceeding your initial deposit. • Liquidity risk: Under certain market conditions, it may be difficult or impossible to execute orders at the desired price. • Technology risk: Platform outages, connectivity issues, or system failures may prevent you from managing open positions. • Cryptocurrency risk: Digital assets are highly volatile, largely unregulated, and may lose all value. By using our Services, you acknowledge that you have read and understood our full Risk Disclosure document and accept these risks.
6. Deposits, Withdrawals, and Funds
Client funds are held in segregated accounts with regulated financial institutions, separate from Nemasoft's own operational funds. This segregation is maintained to protect client funds in the event of Nemasoft's insolvency, though it does not guarantee full protection in all circumstances. You must not make deposits and withdrawals without placing trades proportionate to the amounts deposited and withdrawn. If you do, we may, without notice, adjust your account to recover any resulting losses and may, at our discretion, suspend or close your account. Withdrawals are subject to identity verification and compliance checks. We reserve the right to delay or refuse a withdrawal where we have reasonable grounds to suspect fraud, money laundering, or breach of these Terms. Processing times vary by payment method and are typically between 1–5 business days.
7. Prohibited Activities
You agree not to use our Services for any unlawful, abusive, or harmful purpose. Prohibited activities include, but are not limited to: • Using the platform in any jurisdiction where it is prohibited by law; • Engaging in market manipulation, wash trading, spoofing, or any other form of market abuse; • Using automated bots, scripts, or software to exploit platform vulnerabilities or gain unfair advantage; • Attempting to reverse-engineer, decompile, or disassemble any part of our platform; • Providing false or misleading information during registration or verification; • Using the platform to launder money or finance terrorism; • Sharing your account credentials or allowing third parties to trade on your behalf without our written consent. Violation of these prohibitions may result in immediate account termination, forfeiture of funds, and referral to relevant law enforcement authorities.
8. Intellectual Property
All content on the Nemasoft platform, including but not limited to software, text, graphics, logos, icons, images, data compilations, and the overall design, is the exclusive property of Nemasoft Ltd or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal trading purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Nemasoft, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the Services. Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total fees paid by you to Nemasoft in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Nemasoft and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit or transmit through the platform.
11. Account Termination
Either party may terminate this Agreement at any time. You may close your account by contacting support@nemasoft.org, subject to the settlement of any open positions and outstanding obligations. We may suspend or terminate your account immediately and without notice if we reasonably believe you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by a regulatory authority or court order. Upon termination, your right to access the platform ceases immediately. Any funds remaining in your account after settlement of outstanding obligations will be returned to you via your registered payment method, subject to applicable verification requirements.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall first be submitted to our internal complaints procedure. If unresolved within 15 business days, disputes may be referred to binding arbitration under the rules of the London Court of International Arbitration (LCIA). The seat of arbitration shall be London, England. The language of arbitration shall be English. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
13. Miscellaneous
Entire Agreement: These Terms, together with the documents referenced herein, constitute the entire agreement between you and Nemasoft with respect to the Services and supersede all prior agreements and understandings. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction. Contact: For any questions regarding these Terms, please contact us at legal@nemasoft.org or write to Nemasoft Ltd, 1 Financial District, London, EC2V 8RT, United Kingdom.