Terms of Service

Last Updated: September 28, 2025

Welcome to Nemasoft ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our platform and services. By accessing or using our services, you agree to be bound by these Terms and all applicable laws and regulations.

Nemasoft is a cloud computing platform based in the Netherlands that provides access to distributed computing infrastructure for blockchain network participation. We offer computing power access services with transparent operations and performance-based participation opportunities.

Important Notice

Blockchain network participation involves market dynamics and technical variables. Performance outcomes may vary based on network conditions. All service packages are subject to network performance, market factors, and operational variables.

1. Platform Description

1.1 Core Service

Our platform provides cloud computing services for blockchain network participation. We offer access to distributed computing resources rather than physical hardware ownership. When you access our computing services:

  • You access computing resources from our cloud infrastructure
  • We manage and maintain all technical infrastructure
  • You participate in network activities based on your service plan
  • We process rewards according to network performance and service terms

1.2 Service Features

  • Computing Service Plans: Starter and advanced service packages for different participation levels
  • Platform Benefits: Periodic platform rewards and promotional distributions
  • Credit System: Redeem promotional codes for platform credits and benefits
  • User Recognition: Merit-based program for active platform participants
  • Affiliate Program: Receive rewards by referring new users to the platform

Service Information:All service packages, including lite plans, are offerings designed to provide access to our cloud computing services. Service terms, availability, and features may be updated with advance notification to users.

2. Account Registration and Security

2.1 Account Creation

To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security

You agree to:

  • Notify us immediately of any unauthorized use of your account
  • Ensure that you exit from your account at the end of each session
  • Not share your account credentials with others
  • Maintain accurate and current registration information

2.3 Account Termination

We may suspend or terminate accounts in cases of Terms violations or other legitimate business reasons, with appropriate notice when possible.

3. Cloud Computing Services

3.1 Service Access Process

  1. Browse available computing service packages
  2. Select and subscribe to a service plan
  3. Service activation occurs automatically after payment processing
  4. Rewards begin according to the schedule specified for your service plan

3.2 Service Terms and Performance Information

  • Service packages have specific terms and conditions regarding modifications once activated
  • Service periods are established at subscription and have specific modification policies
  • Rewards are calculated based on network performance, market conditions, and operational factors
  • Performance Information:Rewards are subject to market conditions and network performance, which may vary over time
  • Network operations may be affected by maintenance, technical updates, or market dynamics
  • Digital asset values fluctuate independently of our services

Service Information:Blockchain network participation involves market dynamics, technical considerations, and performance variables. Past performance may not reflect future results. Please consider your participation goals when selecting services.

3.3 Service Management

We may need to:

  • Modify service terms with prior notice
  • Schedule maintenance periods with advance notice when possible
  • Adjust payout calculations based on network conditions

4. Payment and Rewards

4.1 Payment Processing

  • All payments are processed in USD or other supported currencies
  • Cryptocurrency deposits are converted to USD equivalent at time of deposit
  • Payment processing fees may apply and are your responsibility

4.2 Payouts

  • Rewards are distributed according to the schedule specified for your service plan
  • Rewards are processed automatically to your account within our platform
  • External payment processor delays may affect reward timing

4.3 Wallet Management

  • You maintain an account within our platform for receiving rewards
  • You are responsible for maintaining accurate withdrawal information
  • Please ensure withdrawal addresses are accurate to avoid processing issues

5. Service Plans and Transparency

5.1 Service Plans and Starter Packages

Our service packages, including starter plans, are offerings designed to provide structured access to our cloud computing services. These packages are subject to the following terms:

  • Package features, pricing, and availability may change with market conditions
  • We reserve the right to modify, discontinue, or replace packages at any time
  • Active package holders will receive 30 days advance notice of significant changes
  • Service modifications will not affect already purchased and active subscriptions

5.2 Notification Process

When we modify or discontinue packages, we will:

  • Send email notifications to affected users
  • Post announcements on our platform dashboard
  • Provide clear timelines for any transitions
  • Offer alternative packages when possible

5.3 Transparency Commitment

Our Promise: We commit to transparent communication about all package changes, service modifications, and platform updates. We will never make changes that negatively impact active subscriptions without proper notice and user protection measures.

6. Promotional Programs

6.1 Promotional Rewards Distribution

Promotional rewards and platform benefits are distributed at our discretion as part of marketing initiatives and user engagement programs. Distribution criteria may include:

  • Platform participation and activity levels
  • Service package engagement
  • Community involvement and feedback
  • Special promotional events and campaigns

Important: Promotional rewards are designed for use within our platform ecosystem and are not exchangeable for cash outside our services.

6.2 Program Terms and Limitations

  • Promotional rewards may have expiration dates and usage restrictions
  • Programs may be updated or modified with advance notice to users
  • Rewards are non-transferable between user accounts
  • Abuse of promotional programs may result in account restrictions

8. Voucher and Exchange System

8.1 Voucher Redemption Process

  • Administrator-issued voucher codes can be redeemed for platform credits
  • Vouchers may have specific expiration dates, usage limits, and conditions
  • Vouchers are generally non-transferable unless explicitly authorized
  • Each voucher code can typically be used only once per account

8.2 Exchange Terms and Conditions

  • Voucher values and exchange rates are set by platform administrators
  • We reserve the right to verify, refuse, or cancel voucher redemptions
  • Vouchers are designed for their designated purpose and are not convertible to cash
  • Fraudulent or unauthorized voucher use may result in account suspension

8. Performance Recognition System

9.1 Merit-Based Recognition

Our performance recognition system acknowledges active and engaged platform participants. Recognition is based on various factors including platform activity, service participation, and community contribution. Recognition status may provide access to special features or promotional opportunities.

9.2 Recognition Benefits and Terms

  • Recognition benefits and criteria may evolve with platform development
  • Recognition programs may be updated or modified with user notification
  • Recognition status is account-specific and non-transferable
  • Benefits are subject to fair use policies and platform terms

9. User Responsibilities

10.1 Acceptable Use

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our platform
  • Use automated systems to access our services without permission
  • Share your account with others

10.2 Compliance

You are responsible for:

  • Complying with all applicable laws and regulations
  • Reporting any technical issues or security concerns
  • Maintaining accurate contact information
  • Keeping your account information current

10. Our Responsibilities and Service Commitments

11.1 Our Service Commitments

As a professional service provider, we commit to:

  • Maintaining platform stability and reasonable uptime
  • Providing responsive customer support during business hours
  • Processing payouts according to stated schedules and terms
  • Implementing robust security measures for user data and funds
  • Transparent communication about service changes and issues
  • Fair treatment of all users regardless of participation level

11.2 Service Limitations and Disclaimers

While we strive for excellence, certain factors are beyond our control:

  • Performance Expectations:Specific rewards, outcomes, or performance results from network participation
  • 100% uptime or completely uninterrupted service availability
  • Error-free platform operation or bug-free software
  • Protection against cryptocurrency market volatility
  • Compensation for external factors beyond our control

Professional Standards:We operate as a serious technology company with professional standards, transparent practices, and commitment to user success within the inherent characteristics of blockchain network participation.

11. Intellectual Property

12.1 Our Rights

All content, trademarks, and intellectual property associated with our platform are owned by or licensed to Nemasoft. You may not use our intellectual property without our express permission.

12.2 Your Rights

You retain ownership of any content you submit to our platform, but you grant us a license to use, display, and distribute such content as necessary to operate our services.

12. Privacy and Data Protection

13.1 Data Collection Transparency

We are committed to transparency in our data practices. We collect minimal personal information necessary to operate our services:

  • Required:Verified email address for account creation and communication
  • Optional:Additional information only when specifically requested for enhanced services
  • Technical:Basic usage analytics to improve platform performance

Our Commitment:We do not sell, rent, or share your personal information with third parties for marketing purposes. Your email address is used solely for account management and service-related communications.

13.2 Data Usage and Purpose

We use your information exclusively for:

  • Account creation, authentication, and management
  • Service delivery and customer support
  • Security monitoring and fraud prevention
  • Legal compliance and regulatory requirements
  • Platform improvement based on aggregated, anonymized usage patterns

We do NOT use your data for:Targeted advertising, third-party marketing, or any purpose not directly related to providing our computing services.

13.3 Data Security and Retention

We implement industry-standard security measures including:

  • Encrypted data transmission and storage
  • Regular security audits and monitoring
  • Access controls and authentication protocols
  • Secure data centers with physical protection

We retain your data only as long as necessary to provide services or as required by law. You may request data deletion by contacting our support team.

13.4 Your Data Rights

As a user, you have the right to:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of non-essential communications
  • Receive a copy of your data in a portable format

13. Service Expectations and Risk Factors

14.1 Service Nature

Our services are provided with professional care and industry standards. As with all cryptocurrency-related services, performance may vary based on market conditions and technical factors.

14.2 Risk Factors

Users should be aware that blockchain network participation involves market dynamics and technical variables that may affect rewards. We work to optimize these factors through professional operations.

14.3 Liability Framework

Our liability for service-related issues is generally limited to the value of services purchased, in accordance with applicable consumer protection laws.

14. Mutual Responsibilities

Users and Nemasoft share responsibility for maintaining a secure and compliant platform environment. Users are expected to use services appropriately and in accordance with these Terms, while we maintain professional service standards and user protection measures.

15. Termination

16.1 By You

You may terminate your account at any time by contacting our support team.

16.2 By Us

We may terminate or suspend access in cases of Terms violations or other legitimate business reasons, with appropriate notice when feasible.

16.3 Effect of Termination

Upon termination:

  • You will lose access to your account
  • Any pending payouts will be processed according to our standard procedures
  • We may retain your information as required by law

16. Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands.

17.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in the Netherlands.

17.3 Alternative Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If a dispute cannot be resolved informally, you may pursue other legal remedies as provided by law.

17. Changes to These Terms

18.1 Modification Rights and Transparency

We reserve the right to modify these Terms to reflect changes in our services, legal requirements, or business practices. We commit to:

  • Providing 30 days advance notice for significant changes
  • Clearly explaining the nature and impact of modifications
  • Notifying users via email and platform announcements
  • Maintaining transparency about why changes are necessary

18.2 User Rights During Changes

If you disagree with significant changes to these Terms, you may contact us to discuss concerns or terminate your account before changes take effect. Continued use of our services after the effective date constitutes acceptance of the modified Terms.

18. Miscellaneous

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional service-specific terms, constitute the entire agreement between you and Nemasoft regarding your use of our services.

19.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19.3 Professional Standards

Nemasoft operates as a professional technology company committed to transparency, user protection, and ethical business practices. We strive to maintain the highest standards in all our operations and user interactions.

19.4 Contact and Support

For questions about these Terms, technical support, or general inquiries, please contact us through:

  • Our platform support system
  • Official support email channels
  • Customer service during business hours

Commitment to Users: We are dedicated to providing responsive support and maintaining open communication with our user community. Your success and satisfaction are important to our business.